• Privacy Policy

Privacy Policy

Personal Information Protection Policy

Seanuts Co., Ltd. is engaged in the business of upgrading and streamlining mission-critical tasks in the travel and accommodation industry through the development and sales of IT solution technologies and the provision of services in the field of information services. The Company recognizes the importance of protecting personal information and has set forth the personal information protection policy below in order to properly conduct such activities. All employees of the Company shall act in accordance with this policy to properly handle and manage personal information both inside and outside the Company.

1. The purpose of use of personal information shall be identified whenever possible, and the information shall be handled appropriately within the scope necessary to achieve the stated purpose. Measures shall be taken to ensure that the information is not used for any other purposes.

2. Personal information shall be obtained in a fair and lawful manner.

3. Personal information shall not be provided to third parties without the consent of the individual in question.

4. The Company shall work to implement necessary and appropriate measures for managing personal information to ensure that it is safe and not leaked, lost or damaged. In the event that a risk of these things is detected, it shall be addressed immediately, and the system shall be modified and maintained accordingly.

5. The Company shall work to ensure that the individual providing the personal information can be involved as appropriate and that it is kept accurate and up-to-date as much as possible.

6. The Company shall observe policies and other rules stipulated by the national government with respect to protecting personal information, establish internal rules concerning the same and engage in ongoing improvements to its personal information protection management system to ensure compliance.

7. The Company shall establish a contact point which will be listed on presented documents at the time of acquisition, on the Company website and others for complaints and consultations regarding the protection of personal information to handle them appropriately.

Hideki Yamada, President
Seanuts Co., Ltd.

Enacted September 10, 2007
Revised February 12, 2008
Revised July 14, 2008
Revised November 5, 2008
Revised October 21, 2014

Handling of Personal Information

Seanuts Co., Ltd. ("the Company") is fully committed to the protection of personal information in order to ensure the smooth conduct of its operations. Personal information provided to the Company shall be handled in accordance with the Company's personal information protection policy as follows:

◆Personal Information
Personal information refers to information about a specific individual that includes the individual's name, address, telephone number, e-mail address, company name or other descriptors that can be used to identify the individual. If certain information can easily be checked against other information to identify an individual, it shall be considered personal information even if it cannot be used by itself to identify the individual.

◆Purpose of Use of Personal Information Obtained by Other Means than Directly in Writing
Personal information obtained by other means besides directly in writing shall be used within the scope of the following purposes:

 1.To send items related to the Company's products and/or services
 2.To provide maintenance services for the Company's products and/or services
 N.B. Please understand that the content of all inquiries and consultations with the Company’s support center is recorded and transcribed for the purpose of accurately ascertaining and recording it, responding appropriately, and further improving response quality.
 3.To provide information on the Company's products and/or services
 4.To conduct operations relating to the provision of the Company's reservation notification delivery service

◆Purpose of Use of Disclosed Personal Information
Personal information shall be used within the scope of the following purposes:

 1.Personal information of customers
 ・To respond to inquiries concerning the Company's products and/or services
 ・To provide maintenance services related to the Company's products and/or services
 2.Personal information of employees
 ・To manage personnel and labor, operations, health and security
 3.Personal information of prospective employees
 ・To contact applicants and manage hiring operations
 4.Information about applicants obtained from employment agencies

◆Voluntariness of Providing Personal Information
In the event that personal information necessary for the provision of products and/or services is not provided to the Company, the individual may not be able to receive services such as product maintenance.

◆Provision of Personal Information to Third Parties
Apart from cases of regulation-based provision, the Company does not provide personal information to third parties, except when permission is acquired from the individual in advance.

◆Outsourcing of Responsibilities Pertaining to Handling of Personal Information
The Company may outsource the handling of personal information in whole or in part to a third party.

◆Request for Disclosure of Personal Information
In principle, the individual in question may request notification of the purpose of use, disclosure, revision, addition or deletion, discontinuation of use, elimination, or stoppage of provision of the registered personal information to third parties (Related inquiries may be submitted via the form linked to below).
However, the Company may refuse the request when the life, health, property or other interests of the individual or a third party may be harmed, when it may seriously disrupt the Company's legitimate provision of products and/or services, or when doing so would be a violation of other laws. Additionally, the Company may refuse the request in the event that discontinuing use of the personal information in question or provision of it to third parties would incur a considerable cost or would be difficult to accomplish and alternative measures are implemented to protect the rights and interests of the individual.

◆Verification of Identity
When responding to requests to disclose, revise, delete or discontinue use of personal information, the Company will verify the individual's identity with personally identifiable information (name, telephone number, date of birth, e-mail address, membership number, password, etc.). However, the Company accepts no liability for cases where someone other than the individual in question obtains personally identifiable information.

◆Accuracy of Personal Information
The Company shall work to ensure the accurate processing of personal information it receives. However, it shall be the individual's responsibility to ensure that the personal information provided is accurate and up-to-date.

◆Restriction Against Collection of Sensitive Personal Information
In principle, the Company shall not collect information that includes the following. However, in the event that the individual provides it voluntarily, the Company shall deem such action as consent.

1.Information concerning beliefs, creed or religion
2.Information that could lead to social discrimination such as race, ethnicity, lineage, permanent domicile (unless it is the same as the current address), physical or mental disability, or criminal record
3.Information pertaining to the right of workers to organize and to bargain and act collectively
4.Information on participation in collective industrial action or on exercising of right of petition or any other political right
5.Information on health care or sexual activity.

◆Use of Cookies
This website may send information called a "cookie" to the visitor's computer. A cookie is a small text file containing information necessary to identify a specific computer and is stored on the visitor's computer.
Personally identifiable information such as the individual's name, address, telephone number or e-mail address will never be collected via this means.
The use of cookies is limited to the purpose of providing the user with greater convenience.

◆Personal Information Protection Manager
Executive Manager, Business Administration Division, Seanuts Co., Ltd.

◆Changes to the Privacy Policy
The Company may modify this Privacy Policy at any time except when otherwise stipulated by law.

◆Complaints and Inquiries Concerning Personal Information
Inquiries concerning personal information may be submitted via the form linked to below.

Personal Information Inquiries

◆Name of Affiliated Authorized Personal Information Protection Organization and Contact Information for Complaints
【Not for Company product or service related inquiries】
Name: Japan Information Processing Development Corporation (JIPDEC)
Contact: Personal Information Protection Consultation Service Office
Address: Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo, 106-0032, Japan

※Seanuts Co., Ltd. is certified to use the "Privacy Mark."

We are also available by Telephone.

03-6835-8420(reception time:weekday 9:30-18:00)